Terms of service

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Welcome to Madhurijewellers ("Madhurijewellers", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms.

1. ABOUT OUR PRODUCTS

At Madhurijewellers, we are proud to offer a wide range of products including idols, home décor items, spiritual artifacts, and gifting pieces all crafted using 100% pure gold, silver plating, brass, and other premium metals. Because we use only pure materials, our product pricing reflects real-time fluctuations in global metal rates.

While our prices may be higher than mass-produced alternatives, they accurately represent the craftsmanship, quality, and authenticity embedded in each piece. We aim to provide long-lasting value rather than compromise on material purity. Prices are confirmed only upon successful payment.

2. GENERAL TERMS

  • You must be of legal age to use our services.
  • Using our website for any unlawful or abusive purpose will lead to termination of services.

3. PRODUCT ACCURACY & VARIATIONS

  • We strive for accuracy in descriptions and images, though minor color or design differences may occur due to lighting or screen differences.
  • Our handcrafted products may also carry slight variations, making each piece unique.

4. PRICING & MODIFICATIONS

  • We reserve the right to update product details, availability, and pricing without prior notice.
  • Due to our commitment to high-quality raw materials, prices may change more frequently than mass-market products. This ensures fair value based on global market inputs.

5. ORDERS & BILLING

  • Orders may be modified or declined if suspected to be fraudulent or bulk resale.
  • Please ensure all account and payment details are current and accurate at the time of order.

6. RETURNS & SUPPORT

  • Our Return Policy outlines the steps and conditions for exchanges and returns.
  • For common queries around pricing, authenticity, gifting, or packaging, you may consult our support team or AI assistant anytime.

7. THIRD-PARTY SERVICES

  • We may integrate external tools or links. Madhurijewellers is not responsible for the actions or policies of third-party platforms.

8. FEEDBACK & USAGE RIGHTS

  • Suggestions or reviews you share may be used to improve our services and communications.

9. PRIVACY

  • Your data is governed under our Privacy Policy. We do not share your information without consent.

10. LIMITATION OF LIABILITY

  • We do our best to offer a smooth shopping experience but cannot be held liable for delays, price shifts, or external disruptions. Products are offered "as is" without guarantees beyond legal standards.

11. POLICY UPDATES & CONTACT

  • These Terms may be updated periodically. Please check this page to stay informed.
  • For queries, email us at madhurijewel@gmail.com.

Thank you for choosing Madhurijewellers where every piece is crafted with care and meaning.

— Team Madhurijewellers